Shipping your package
Packages are generally sent within 2 days of receipt of the payment and are shipped via BRT - SDA - GLS - POSTE ITALIANE, the choice is automatic and entrusted to a computer system that decides the best courier based on a number of factors.
Whatever kind of shipping is adopted, we will provide you with a link to track your package online. The shipping tracking link is sent automatically by the courier
We recommend that you group your items in one order. We cannot group two separate orders placed separately, so shipping costs will be charged for each of them.
Despite the fact that attention is paid to all packages and products are packed much more than would actually be necessary and in particular in the case of fragile objects. We lose control of them at the moment that we entrust the package to the courier who for various and different reasons in many cases does not treat our /your package as it should. For this reason we advise you to adopt insurance if you have already had such problems with your local couriers.
The boxes are suitably large in size and your items are well protected.
Shipping costs are free in Italy with a minimum order of 19.99€ (net of each Giftcard, Coupon, Discount Code, etc.)
The ordinary cost is € 8.99.
All packages MUST be accepted "WITH RESERVATION". Otherwise, no complaints of any kind are accepted.
We would also remind you that we are not responsible for the timing of couriers.